Customer Success Executive

About Company:  

We are delivering best eCommerce business solutions we covering Financial  Accounting, Order Management, Inventory Management, Fulfillment, &  more.

Job Description

• Position: Customer Support/ Client Relationship Executive
• Eligibility: 1yrs to 4 yrs of Experience
• Degree require: Any Bachelor’s Degree
• Location: Noida Sector 62
• Interview Mode: F2F
• Shift timing: Australian Shift (6 Am to 3 Pm )
• Skills Require: English, International Process, Energetic

Voice/Blended/US/UK/Email/Excellent Communication Skills/Saas / E-Commerce Industry Exp (Preferred)

Key Responsibility areas:

• Must process Bachelor Degree
• Ready to work in Australian Shift (6 am to 3 pm)
• Excellent Communications Skills (English Only)
• Ability to handle International Clients or website visitors inbound calls , live chats, tickets, email received.
• Follow webbee’s standard communications procedures and guidelines.
• Handle Customers compaints, provide appropriate supports and alternatives within the time limits; follow ups to ensure resolutions and escalate the queries to CSM for further follow-ups.

Benefits

1. 5 Days working (Monday to Friday)
   
2. Near to Electronic City Metro Station, Noida
   
3. Medical insurance & Food provided
   
4. Positive and Healthy working environment

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